Privacy Policy for Applicant

Krungthai-AXA Life Insurance Public Company Limited (“KTAXA” or “we”) recognizes the importance of protecting the applicants ("You”) personal data including sensitive data, so we have prepared this privacy notice to inform you of the collection, use, disclosure, and international transfer of your personal data and sensitive data. Hereinafter, personal data and sensitive data will be mentioned as Personal Information.

•        Personal data means any information that can directly or indirectly identify you.

•        Sensitive data means any information that is defined by the Personal Data Protection Act ("PDPA") as be sensitive data such as racial, ethnic origin, political opinions, cult, religious or philosophical beliefs, sexual behavior, criminal records, health data, disability, trade union information, genetic data, biometric data, or of any data which may affect the data subject in the same manner

This privacy notice applies to your personal information and other people’s personal information relating with you (“Third Party”) that is necessary for your job application or internship e.g., your family, reference person

The detail of personal information is as follows:

1.1   Personal Data

(a)     Contact details such as name, surname, e-mail address, postal address, telephone number

(b)     Identification information such as your date of birth, gender, age, identification number, passport number, marital status, photo

(c)     Financial information such as income

(d)     Information relevant to your education and experience such as educational background, work experience, skills, qualifications, training course records

(e)     Other information such as information of family members, references, emergency contact persons

1.2   Sensitive Data

(a)     Identification card details such as religion, blood type, and racial information

(b)     Information about your health, disability, drug test results

(c)    Criminal records

      We might collect your personal information from you directly and from other sources, for example;

•        Government authorities such as Royal Thai Police, Immigration Bureau

•        References provided in job application form of KTAXA

•        Other publicly available sources such as our website, other job posting sites, information made available on the internet or other social media platforms

We collect, use or disclose your and third party’s personal information for the purposes as follows

3.1 Collection, use or disclosure of your personal information

- Purposes of Collection,Use,or Disclosure of Personal Information

To conduct any necessary candidate recruitment procedures such as process related to application via our website, application via other job posting websites or company’s direct application, interview and selection process, and employment contract offering process

- Legal Grounds for Collection,Use,or Disclosure of Personal Information

Personal data

·     Taking steps at your request before entering into a contract

Sensitive data

·     Explicit consent

- Purposes of Collection,Use,or Disclosure of Personal Information

To review your profile and qualification prior to an employment as permitted to do so by laws including criminal records, health records, and cross-check with your references

- Legal Grounds for Collection,Use,or Disclosure of Personal Information

Personal data

·     Taking steps at your request before entering into a contract

Sensitive data

·     Explicit consent

- Purposes of Collection,Use,or Disclosure of Personal Information

For the purposes of company administration relevant to recruitment process such as sending of candidate’s documents or interview reportto concerned and authorized persons in selecting candidates, internal procedures in preparing employment contract, and other human resource management

- Legal Grounds for Collection,Use,or Disclosure of Personal Information

Personal data

·     Taking steps at your request before entering into a contract

Sensitive data

·     Explicit consent

- Purposes of Collection,Use,or Disclosure of Personal Information

To develop or test the internal system.

- Legal Grounds for Collection,Use,or Disclosure of Personal Information

Personal data

·     Legitimate Interest

Sensitive data

·     Explicit consent

3.2 Collection, use or disclosure of third party’s information

Please inform third party and obtain the consent before you disclose his/her information to us.

- Purposes of Collection,Use,or Disclosure of Personal Information

To verify your information and work background from relevant personfor consideration of admission only.

- Legal Grounds for Collection,Use,or Disclosure of Personal Information

Personal data

·     Legitimate Interest

For the purposes set out in this Privacy Notice, we may disclose your personal information to companies inside the AXA Group and other third parties outside the group as follows:

4.1   Companies and affiliates within our group for our efficiency and accuracy of business administration or preventing and detecting fraud.

4.2   Recipients and their affiliates for the purposes set out in this Privacy Notice, for example;

(a)    Government authorities, supervising authorities or other authorities as stipulated by laws, including competent official, e.g. courts, police officers, etc.

(b)    Agencies and/or service providers, such as document storage and destruction service providers, IT development companies, etc.

(c)     Other third parties as per your consent or contractual requirements or legal requirements, as the case may be

Disclosure of your personal information to a third party outside of KTAXA will only be made where the third party has agreed to keep your information strictly confidential and shall only be used for the specific purpose for which we provide it to them.

We may also disclose your personal information to other third parties where:

-                we are required or permitted to do so by the law or by regulatory bodies; or

-                we believe that such disclosure is necessary in order to assist in the prevention or detection of any criminal action including fraud or is otherwise in the overriding public interest; or

-                exemptions under the data protection legislation allow us to do so

Some of the recipients set out above may be in countries outside of Thailand notably in Singapore, where KTAXA has a Data Centre, or any other designated AXA group entity as the case may be. Where we make a transfer of your personal information outside of Thailand, in all cases where personal data is transferred to a country which is deemed not to have the same standards of protection for personal data as Thailand will ensure Appropriate Safeguards have been implemented to ensure that your personal information is protected where standards are not the same or similar to those standards within Thailand.

KTAXA retains your personal information for as long as is considered necessary for the purpose for which it was collected, used or disclosed as set out in this Privacy Notice.  If your application is unsuccessful regarding the position you applied for, we will retain your information for 2 years after receiving your application.

According to the Personal Data Protection Act B.E. 2562, you have certain rights relating to your personal information as follows:

1)       Right to Access

You have the right to request access to and obtain a copy of your personal information, which is under our responsibility, However, for your personal information safety, we may ask you to verify yourself before complying with your request.

2)       Right to Rectification

You have the right to request KTAXA to modify your personal information to be accurate, up-to-date, complete, and not misleading, which is under our responsibility, if you consider that your personal information is inaccurate or changed. 

3)       Right to Erasure

You have the right to request KTAXA to erase, destroy or make your personal information become unidentifiable data unless we can establish a legitimate ground under data protection law to store your personal information for longer period.

4)       Right to Restriction of Processing

You have the right to request KTAXA to restrict the use of your personal information under certain circumstances.

5)       Right to Data Portability

Where KTAXA arranges your personal information to be in the format which is readable or commonly used by ways of automatic tools or equipment, and can be used or disclosed by automated means, you have the right to receive your personal information and are also entitled to:

(a)     request us to send or transfer your personal information in such formats to other data controllers if it can be done by the automatic means;

(b)     request to directly obtain your personal information in such formats that we send or transfer to other data controllers unless it is impossible to do so because of the technical circumstances.

6)       Right to Object

You have the right to object to the collection, use, disclosure or transferring of your personal information under certain circumstances such as for direct marketing.

You have the right file a complaint to a competent officer under the Personal Data Protection Act B.E. 2562 (2019) at any time if KTAXA violates or does not comply with such Act.

Please note that in some cases we may not be able to comply with your request for reasons such as our own obligations to comply with other legal or regulatory requirements. However, we will always respond to any request you make and if we cannot comply with your request, we will tell you why.

You can withdraw consent given to us at any time unless there is a restriction of the withdrawal of consent by law or the contract which gives benefits to you.

However, the withdrawal of consent will not affect the collection, use or disclosure of personal information for which you have previously legally given consent to us.

If you have any questions or inquiries about the protection of your personal information, collection, use or disclosure of your personal information, exercise of your rights or consent withdrawal please contact us via one of the following channels:

Krungthai-AXA Life Insurance Public Company Limited

Address:                           9, G Tower Grand Rama 9, Floor 1, 22-27

                                             Rama 9 Road, Huai Khwang, Huai Khwang,

                                             Bangkok 10310

Customer Care Centre:                1159 operated everyday 24 hours

The Data Protection Officer:

Address:                           9, G Tower Grand Rama 9, Floor 1, 22-27

                                             Rama 9 Road, Huai Khwang, Huai Khwang,

                                             Bangkok 10310

E-mail:                               DPO@krungthai-axa.co.th

KTAXA regularly reviews and, if appropriate, updates this Privacy Notice from time to time to ensure that your personal information is properly protected. In case of any update to this Privacy Notice, KTAXA will inform you through Notice on this website, notification on your device or other appropriate methods. Please visit for the updated Privacy Notice.

This Privacy Notice shall take effect as of the date that the Personal Data Protection Act becomes effective.