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Emma by AXA offers new features for Unit-Linked customer
Krungthai-AXA Life Insurance has consistently developed Emma by AXA application aimed at providing comprehensive services and taking care of customers in every product group. It offers new features for customers who hold Unit-Linked life insurance, such as Fund Switching and Fund Allocation services to self-manage your investments through the Emma by AXA application.
Fund Switching
Fund Switching or Investment Portfolio Adjustment provides policyholders with the opportunity to consolidate their investments and review their investment plans to align with current situations, risks, and return targets as you expect. You can choose to sell all or part of a fund and use the proceeds to purchase a new fund of your own choice.
Fund Allocation
Fund Allocation is a request to change the investment allocation for all types of future premium payments.
Conditions for transactions involving fund switching and fund allocation via Emma by AXA Application
1. Customers of Krungthai-AXA Life Insurance who hold a Unit-Linked life insurance policy with the policy status in effect.
2. In cases where the investment risk level has expired based on the predetermined timeframe by the Office of Securities and Exchange Commission (SEC), the policyholder must review their investment risk profile to ensure it is up to date before initiating any fund switching or fund allocation transactions.
3. his life insurance product functions as an investment, where returns are tied to the performance of selected mutual funds. The policyholder should understand the product characteristics, conditions of returns and risk structure, as well as study, read, and have a thorough understanding about the information contained in fund prospectus before making decision deciding on fund switching and fund allocation. The policyholder may receive less or more returns than the value of the insurance premium allocated to the mutual fund.
In the case of funds selected by the policyholder for investment in foreign currencies, the fund may not have a policy to hedge against exchange rate risks entirely. This depends on the discretion of the fund manager. Therefore, the policyholder may incur losses or gains from exchange rate fluctuations as a result of investing in such funds, or may receive a return amount lower than the initial investment.
Steps for making transactions for fund switching via Emma by AXA Application
1. Select “My Policy” and then choose the Unit-Linked policy that needs to be switched to a different fund.
2. Select and view “Investment Details”, then click “Fund Switching” button.
3. Provide email address to receive information about the transaction.
4. Select “Fund to be switched out”.
Select the fund you wish to redeem. You can choose to redeem all investment units of that fund, or specify the number or percentage of units to redeem as integers.
5. Select “Funds to be switched in”.
Select the fund you wish to purchase as a percentage of the exchanged value.
• I have acknowledged and thoroughly understood the details, conditions, and risks of the fund that investors should be aware of, as outlined in the prospectus summarizing essential information.
6. Check the details of the fund you want to transact with.
7. Click to send the request for fund switching.
8. Then, enter your 6-digit PIN code to confirm.
9. After successfully submitting the request for fund switching, you will receive a notification email.
Note:
• The processing of the Unit-Linked policy request will depend on your preferences and will be subject to company consideration.
• You can check your transactions on the 'Your transaction records' page; however, fund allocation transactions will not appear in your transaction records.
• The minimum amount for fund switching out of the source fund shall not be lower than THB 1,000, calculated based on the redemption price of investment units on the day the company submits the fund switching request.
• The proportion of this fund switching shall be effective only when the insured submits a request to the company solely for fund switching, and it shall not affect the original fund allocation previously notified by the insured.
• The iWealthy and iInvest products allow fund switches up to 5 times per policy year without a fee. A fee of 150 Baht per transaction shall be charged starting from the 6th switch.
• The company will purchase investment units of the destination fund at the selling price determined on the first valuation date following the day the company is notified of the redemption price of all investment units in the source fund.
Steps for making transactions for fund allocation via Emma by AXA Application
1. Select “My Policy” and then choose the Unit-Linked policy that requires fund re-allocation.
2. Select and view “Investment Details”, then click “Fund Allocation” button.
3. Provide email address to receive information about the transaction.
4. Select the fund to be reallocated in the next period to reach 100%.
Please specify the investment proportion in each fund, with each fund being at least 5% and the total summing up to 100%.
• I have acknowledged and thoroughly understood the details/conditions/risks of the fund that investors should be aware of, as outlined in the prospectus summarizing essential information.
5. Check the details of the fund you want to transact with.
6. Click to send the request for fund allocation.
7. Then, enter your 6-digit PIN code to confirm.
8. After successfully submitting the request for fund allocation, you will receive a notification email.
Note:
• Transactions in progress may not be displayed.
• The processing of the Unit-Linked policy request will depend on your preferences and will be subject to company consideration.
• You can check your transactions on the 'Your transaction records' page; however, fund allocation transactions will not appear in your transaction records.