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MyAXA Life application has been upgraded to Emma by AXA
For a better experience for Krungthai-AXA Life Insurance customers. We have upgrade our MyAXA Life to Emma by AXA application offering to be your trusted insurance and healthy living partner with convenient and quality healthcare for your holistic wellbeing.
For more information, please click https://www.krungthai-axa.co.th/en/emma-by-axa
EMMA care you closely
EMMA... Online doctor consultation service via mobile application, including medicine delivery.
EMMA care you closely
EMMA everywhere everytime.
EMMA... check your fund portfolio and access information of your eligible policies
EMMA everywhere everytime.
Emma Service
New service TeleHealth
Online doctor consultation service via mobile application with medicine delivery.
New Symptom Checker Service
Online health and disease risk evaluation, powered by Sensely that use database of Mayo Clinic which is a world class health care service organization
NEW Hospital Network Nationwide
Navigate your selected hospital easier with Google Map
New Health Content
Various articles that provide knowledge in a variety of types which linke to your life and current situation (lifestyle)
NEW Ask Emma
One-click chat experience where you can engage with a service chatbot including with update personal informations : mobile number, email and address by yourself
View your fund portfolio (for Unit-linked policy only)
Check your fund portfolio and historical statement
View your policies
Access information of your eligible policies (basic and rider) including renewal premium payment via credit card, QR code or Barcode
Other Features
Emergency Assistance (Domestic)
Domestic emergency medical assistance service by sending an ambulance to pick up client and provide primary care consultation to caregiver via telephone while waiting for an ambulance
KTAXA Care-Coordination
Primary care consulation service. A team of experts will help in providing a specialist and hospital as an alternative for client
*Conditions follow your policy
Second Medical Opinion
An alternative health service to aid client’s treatment confidence in case when a client who is diagnosed with serious disease would like to gain more confidence, find alternative or get a second opinion about treatment
* Conditions follow your policy
Wellness Service
Health, disease prevention and nutrition consulation service via telephone
Mind Health
Stress and mental health consulation service via telephone
Health Content
Articles that provide knowledge in various fields related to current situation and lifestyle
Preferred Provider Hospital Network
Special privileges for KTAXA customers when receiving service from network hospitals include service convenience, special discount on check-up, and services
Emergency Assistance (Domestic)
Domestic emergency medical assistance service by sending an ambulance to pick up client and provide primary care consultation to caregiver via telephone while waiting for an ambulance
KTAXA Care-Coordination
Primary care consulation service. A team of experts will help in providing a specialist and hospital as an alternative for client
*Conditions follow your policy
Second Medical Opinion
An alternative health service to aid client’s treatment confidence in case when a client who is diagnosed with serious disease would like to gain more confidence, find alternative or get a second opinion about treatment
* Conditions follow your policy
Wellness Service
Health, disease prevention and nutrition consulation service via telephone
Mind Health
Stress and mental health consulation service via telephone
Health Content
Articles that provide knowledge in various fields related to current situation and lifestyle
Preferred Provider Hospital Network
Special privileges for KTAXA customers when receiving service from network hospitals include service convenience, special discount on check-up, and services
How to use Emma by AXA
Krungthai-AXA Life Insurance customer can easily register and link to policy step by step
and how to use various services of Emma by AXA application
Download Emma from now
Download at App Store and Google Play
FAQ about Emma by AXA
1. What is Emma by AXA?
Emma by AXA is a new application for Krungthai-AXA Life Insurance customers which upgraded MyAXA Life application
2. How is Emma by AXA better than MyAXA Life?
MyAXA Life offers policy information service only. Emma by AXA is an All-in-one application that provide you with a quick and convenient way to access healthcare and policy information service.
3. Who is eligible for Emma by AXA application?
Emma by AXA is an application for Krungthai-AXA Life Insurance customers with eligible individual policies including MRTA (except group policy) and still valid at the date of using service
4. When is the ready-for-service date?
For iOS, Available to download from August 31, 2021 and Android will be available soon.
5. Supported version of iOS and Android?
iOS: version 12 and above Android: version 8.1 and above
6. What are new interesting features of Emma by AXA?
New features of Emma by AXA are various healthcare content and services provided with a quick and convenient way of accesssibility, because our customers are always most important to us and align with our policy of "Customer First".
- New! Online health inspection (Symptom checker)
- New! Krungthai-AXA Telehealth service
- New! Krungthai-AXA Life Insurance hospital network
- New! Health content
- New! Ask Emma
7. Are previous features of MyAXA Life available?
Previous features of MyAXA Life are still available.
- Access information of your eligible policies (basic and rider) including renewal premium payment via credit card, QR code or Barcode
- Unit-linked policy holder can check your fund portfolio, historical statement and investment risk assessment