The best of digital experience for KTAXA customers
Emma is your trusted insurance and healthy living partner: offering convenient and quality healthcare for your holistic wellbeing

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Emma Features

1. NEW Symptom Checker

Online health and disease risk evaluation, powered by Sensely that use database of Mayo Clinic which is a world class health care service organization

2. NEW KTAXA TeleHealth

Online doctor consultation service via mobile application, including medicine delivery

3. NEW Hospital Network Nationwide

KTAXA Hospital Partners Nationwide, Navigate your selected hospital easier with Google Maps

4. NEW Health Content

Various health articles that provide knowledge in a variety of health content that releated with your lifestyle and in trendtypes

5. NEW Ask Emma

One-click chat experience where you can engage with a service chatbot including with update personal information: mobile number, email and address by yourself

6. View your fund portfolio (for Unit-linked policy only)

Unit-linked policy holder can check your fund portfolio, historical statement and investment risk assessment

7. View your policies

Access information of your eligible policies (basic and rider) including renewal premium payment via online credit card, QR code or Barcode

8. Download Documents

Online document download including Premium Certificate, Billing Notice and Premium Receipt

How to use Emma by AXA application

Krungthai-AXA Life Insurance customer can easily register and link to policy step by step
and how to use various services of Emma by AXA application

FAQ about Emma by AXA

1. What is Emma by AXA?

Emma by AXA is an all-in-one application that provide you with a quick and convenient way to access digital healthcare and policy information services.

2. Who is eligible for Emma by AXA application?

Emma by AXA is an application for Krungthai-AXA Life Insurance customers with eligible individual policies including MRTA (except group policy) and still inforce status at the date of using service

3. Supported version of iOS and Android?

iOS: version 12 and above Android: version 8.1 and above

4. What are new interesting features of Emma by AXA?

New features of Emma by AXA are various healthcare services provided with a quick and convenient way of accessibility, because our customers are always most important to us and align with our policy of "Customer First".
- New! Symptom checker
- New! KTAXA Telehealth
- New! Hospital Partners
- New! Health content
- New! Ask Emma

Krungthai - AXA Life continuously improve to provide the best features to support for our valued customers.

Download now on App Store and Google Play.